Privacy Policy

1. Introduction

We are committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains how we collect, use, store, and safeguard information when you use our website, applications, and services.

By using AudioBro.ai, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

• Name
• Email address
• Account information
• Billing and subscription details

Payment information is processed securely by Stripe. We do not store full credit card information on our systems.

Technical & Usage Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Usage and interaction data

User Content

Information you upload to the platform, including:

• Room photos
• Measurement files (e.g. REW, Dirac, frequency response graphs)
• Audio-related configuration data

3. How We Use Information

We may use collected information to:

• Create and manage accounts
• Provide audio analysis and recommendations
• Improve platform functionality and user experience
• Process payments and subscriptions
• Communicate regarding accounts, support, and service updates
• Maintain platform security and prevent misuse

We may use anonymized and aggregated platform data to improve service quality, analysis systems, and platform performance. We do not sell personally identifiable customer data or identifiable room content to third parties.

4. Third-Party Services

We use trusted third-party providers to operate portions of the service, including:

• Stripe for payment processing
• Cloudinary for media storage
• OpenAI and other AI providers for analysis functionality
• Google services for authentication and infrastructure

These providers may process data on our behalf in accordance with their own privacy policies and applicable laws.

5. Data Retention

We retain personal information and uploaded content only for as long as reasonably necessary to provide the service and comply with legal obligations.

Indicative retention periods may vary by subscription tier:

Users may request deletion of their account and associated data by contacting support.

6. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. International Users

AudioBro.ai operates from Australia but may be accessed globally. By using the service, you acknowledge that your information may be transferred to and processed in countries outside your own, including Australia and the United States.

8. Cookies & Analytics

We may use cookies, analytics tools, and similar technologies to:

• Improve platform functionality
• Understand usage patterns
• Enhance user experience
• Measure platform performance

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised “Last Updated” date.